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Terms and Conditions

  • Terms and Conditions

Terms and Conditions

Welcome to PCPola.lk. By accessing or using our website, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our site or services.

1. General Information

PCPola.lk is an online store offering a wide range of PC parts, accessories, and components. All products listed are subject to availability and may be withdrawn or changed at any time.

2. Product Information

We strive to ensure all product descriptions, images, prices, and specifications are accurate. However, errors may occur. In such cases, we reserve the right to correct any errors without prior notice.

3. Orders & Payments

  • Orders can be placed directly through our website.

  • We accept multiple payment methods, including card payments, bank transfers, and cash on delivery (COD) for selected locations.

  • Orders will be processed only after full payment is received (unless COD is selected).

  • PCPola.lk reserves the right to cancel or reject any order without prior notice.

4. Shipping & Delivery

  • We deliver islandwide in Sri Lanka.

  • Delivery times may vary depending on your location and product availability.

  • We are not responsible for delays caused by third-party courier services or unforeseen circumstances.

5. Returns & Refunds

  • Returns are accepted within 7 days of receiving your order.

  • Products must be returned in original condition with packaging.

  • Refunds will be processed after inspection and may take 5–10 working days.

  • Custom or special orders are not eligible for return or refund.

6. Warranty

  • Products may come with a manufacturer’s warranty.

  • Warranty claims are subject to the terms provided by the respective brand.

  • PCPola.lk is not responsible for damages caused by misuse, improper installation, or unauthorized repairs.

7. User Accounts

  • You may be required to create an account to place orders.

  • Keep your login credentials confidential. We are not liable for unauthorized access resulting from negligence.

8. Privacy

Please review our [Privacy Policy] for information about how we collect, use, and protect your data.

9. Limitation of Liability

PCPola.lk will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Changes to Terms

We may update these terms at any time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

For any questions, concerns, or feedback, please contact us at:

📧 Email: info@pcpola.lk
🌐 Website: https://www.pcpola.lk